CHRISTOPHER CRUMMEY, EXECUTIVE DIRECTOR CUSTOMER ENGAGEMENT & EVANGELISM - IBM
Christopher Crummey is the World Wide Executive Director Customer Engagement and Evangelism with in IBM Software Group.
Christopher leads a global team of thought leaders in the areas of Social Business & Exceptional Digital Experience. This business generates $450M in revenue to IBM annually, and represents some of the fastest growing and most profitable segments of IBM’s software business. His extended team consists of more than 450 sales specialists who interface with existing and prospective IBM customers to grow IBM’s revenue and share in the middleware market, while maintaining a high level of customer satisfaction.
Previously, Christopher acted as the World Wide Business Unit Executive and the “Lead Evangelist” for Social Business, which covered the entire collaboration technology platform.
With 20+ years of collaboration experience, Christopher is one of the most sought after and popular speakers at IBM and he has worldwide responsibility for all of the products that make up our customer solutions.
Christopher joined Lotus in 1991 as a customer support representative. During his 21 years at Lotus & IBM, he has held multiple positions which have focused on the technical and customer aspects of the products.
Mr. Crummey holds a Bachelor’s degree in psychology from Hobart College.